Privacy Policy
Last Updated: 2/27/2026
Optify Local LLC (“Optify Local,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Business name
- Email address
- Phone number
- Billing information
- Account login credentials
Customer Data (for SaaS users)
We may process customer contact information that you upload into our platform, including names, phone numbers, and email addresses, solely to provide messaging and automation services.
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Referring URL
- Time spent on pages
- Interaction behavior
2. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve our services.
Types of Cookies We Use
Essential Cookies
Required for website functionality and security.
Analytics Cookies
Used to understand how visitors interact with our website (e.g., Google Analytics).
Advertising & Retargeting Cookies
May be used to deliver relevant advertising through platforms such as Google Ads or Meta (Facebook/Instagram).
Performance & Functional Cookies
Used to remember preferences and improve performance.
Third-Party Tracking Technologies
We may use third-party services including but not limited to:
- Google Analytics
- Google Ads
- Meta Pixel (Facebook Pixel)
- CRM tracking tools
- Hosting analytics tools
These providers may collect information about your browsing behavior across websites.
Managing Cookies
You can control cookies through your browser settings. Disabling cookies may affect certain website functionality.
3. How We Use Information
We use information to:
- Provide and operate our software platform
- Process payments
- Respond to inquiries
- Send transactional communications
- Send SMS messages when consent has been obtained
- Improve website performance and marketing effectiveness
- Comply with legal obligations
4. SMS & A2P Messaging Data
If you opt in to receive SMS communications:
- We collect your phone number and consent record
- Message frequency varies
- Message and data rates may apply
- You may opt out by replying STOP
- You may request help by replying HELP
We maintain records of consent in compliance with applicable messaging regulations.
We do not sell SMS opt-in data or consent records.
5. Data Sharing & Disclosure
We do not sell personal information.
We may share information with:
- Payment processors
- Hosting providers
- Messaging providers and carriers
- Analytics providers
- Legal authorities when required
All third-party providers are contractually obligated to safeguard data.
6. Data Retention
We retain personal information as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect information.
However, no transmission over the internet is 100% secure.
8. Your Rights
Depending on your location, you may have rights to:
- Access your personal data
- Request correction
- Request deletion
- Withdraw consent
Requests may be submitted to: support@optifylocal.com
9. Children’s Privacy
Our services are not directed to individuals under 18 years of age.
10. Updates to This Policy
We may update this Privacy Policy periodically. Continued use of our website constitutes acceptance of changes.
11. Contact Information
Optify Local LLC
Email: support@optifylocal.com
Website: https://optifylocal.com/contactPrivacy Policy
Last Updated: February 18, 2026
Website: https://optifylocal.com/contact